Interesting, but not surprising.
Rude software causes emotional trauma
The fact that this pain was caused by computers ignoring the user suggests interface designers and software vendors must work especially hard to keep their customers happy, and it's not surprising that failing and buggy software is so frustrating. If software can cause the same emotional disturbance as physical pain, it won't be long before law suits are flying through the courts for abuse sustained at the hands of shoddy programming.
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